Privacy Policy
Last updated: January 2026
Information We Collect
We collect information you provide directly when you submit an inquiry through our contact form — including your name, email address, phone number, area of interest, and any message content. We may also collect limited technical data such as your browser type and IP address for security and site optimization.
How We Use Your Information
Your information is used solely to respond to your inquiry, coordinate the services you request, and maintain the trusted, discreet relationship that defines our practice. We do not sell, rent, or trade your personal information to third parties.
Discretion & Confidentiality
Discretion is foundational to The Monarch Concierge. We treat all client communications as confidential and limit access to your information to the team members directly serving your account.
Data Retention
We retain inquiry information only as long as necessary to fulfill the purposes described here or as required by applicable law. You may request deletion of your information at any time by contacting us.
Third-Party Services
Our contact form is routed through FormSubmit, a third-party form delivery service, to transmit your inquiry to our email. FormSubmit processes the submission on our behalf and is subject to its own privacy practices.
Your Rights
You may request access to, correction of, or deletion of your personal information by emailing us. We will respond to verified requests within a reasonable timeframe.
Contact
For any privacy-related questions, contact us at info@themonarchconcierge.com or 281.271.8527.
